Factory Patrol = Clarity on the ground before you act
When something isn’t moving as expected with a Vietnamese supplier, the information you receive remotely is often partial, filtered, or simply unclear. Communication passes through a sales layer, and the real situation on the factory floor stays out of view. Decisions then get made on assumptions — and progress slows, or goes in the wrong direction.
Factory Patrol Changes that!
I go to the factory, meet the CEO or senior decision makers, and establish the real picture: what is happening, why it is happening, and what it will take to move forward. When appropriate, issues can be resolved on the spot. Where they cannot, you receive a clear written summary of the situation together with a reasoned recommendation for the next step — so you can make the right decision with full visibility.
Typical situations where this is used:
- Samples are delayed or not aligned with the brief
- Production or shipment dates keep slipping
- Lack of response after deposit or commitment
- Quality issues on received samples that must not repeat
- Commercial terms or pricing that need to be reset before order
What changes is simple: you are no longer relying on a distant, filtered dialogue. You have a direct, factual view of reality on the ground — and can act accordingly.
The cost of a Factory Patrol visit is minimal.
The cost of making decisions without a clear picture rarely is.
A delayed shipment, a wrong assumption about capability, or a misunderstanding of what is actually happening will typically cost far more than a visit — not just once, but across every order that follows. Factory Patrol removes that uncertainty before it becomes expensive.
Arrange a Factory Patrol visit or Discuss an Issue:
henrik@s2udesign.com
+44 (0)1432 851 824
+84 (0)82 7600 171